Welcome to ConfidentMs Beauty Bar (“we,” “us,” “our,” or “the Business”).

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At ConfidentMs  Beauty Bar, we are committed to protecting your privacy and handling your personal information responsibly. We understand the importance of maintaining your trust, whether you are browsing our website, booking a beauty service, purchasing a product, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, book an appointment, receive our services, or otherwise interact with our business.

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Our services may include eyelash extensions, lash lifts, teeth whitening, and other beauty services we introduce in the future.

By using our website or interacting with our business, you acknowledge that you have had the opportunity to review this Privacy Policy.

 

1. INFORMATION WE COLLECT

We may collect the following categories of personal information, depending on how you interact with us.

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A. Personal Identification Information

This may include:

• First and last name.

• Email address.

• Telephone number.

• Billing information, where applicable.

• Other information you voluntarily provide when contacting us.

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B. Appointment and Booking Information

When you book an appointment or inquire about our services, we may collect:

• Your preferred appointment date and time.

• The beauty services you request.

• Appointment confirmations, cancellations, and rescheduling details.

• Relevant booking notes or service preferences.

• Communications relating to your appointment.

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C. Beauty Service and Consultation Information

Certain beauty services may require information relevant to your appointment or treatment.

Where necessary, and subject to applicable privacy laws, we may collect information you voluntarily provide about allergies, sensitivities, contraindications, or other service-related considerations.

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We aim to collect only the information reasonably necessary to provide our services safely and appropriately.

Some information relating to your health or physical condition may be considered sensitive personal information under applicable laws. We will handle such information with appropriate care and obtain consent where required.

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Please do not submit sensitive personal information through general website forms unless it is necessary and the form is intended for that purpose.

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D. Payment Information

If you make a purchase, pay a deposit, or pay for a service, payment information may be processed by our third-party payment providers.

Depending on the payment method and provider, information may include transaction details, payment status, billing information, and partial payment-card details.

We do not intend to collect or store full payment-card numbers or security codes directly through our website. Payment information should be submitted through authorized payment-processing systems.

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E. Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address.

• Browser type and device information.

• Operating system.

• Pages viewed and links clicked.

• Approximate location derived from technical information.

• Website usage data and referral sources.

• Cookies and similar tracking technologies.

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The information collected depends on your browser settings, website configuration, and the tools used on our website.

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F. Communications and Marketing Preferences

If you contact us, subscribe to updates, or communicate with us through social media, we may collect your messages, inquiries, feedback, and communication preferences.

If you choose to receive promotional communications, we may also maintain records of your consent and preferences.

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2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

Appointment Management

• Scheduling, confirming, and managing appointments.

• Sending appointment reminders and service updates.

• Processing cancellations, rescheduling requests, and applicable deposits.

• Communicating important information about your appointment.

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Service Delivery

• Providing requested beauty services.

• Understanding your service preferences.

• Reviewing relevant consultation information.

• Addressing service-related questions, concerns, or complaints.

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Payments and Business Operations

• Processing payments, deposits, refunds, and transactions.

• Maintaining business and financial records.

• Preventing fraudulent transactions and unauthorized activity.

• Managing customer service requests.

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Website Improvement

• Understanding how visitors use our website.

• Improving website functionality and user experience.

• Identifying technical problems.

• Evaluating the effectiveness of our website content.

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Marketing and Promotions

• Sending promotional emails, offers, announcements, and service updates where permitted by law.

• Informing clients about new services or business developments.

• Measuring the effectiveness of promotional campaigns, where permitted.

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You may unsubscribe from marketing emails at any time using the unsubscribe instructions provided or by contacting us.

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Legal and Security Purposes

• Complying with applicable laws and legal obligations.

• Maintaining appropriate business records.

• Protecting our business, clients, and website from fraud, misuse, or security threats.

• Establishing, exercising, or defending legal claims when necessary.

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We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless we obtain the necessary consent or are otherwise permitted or required by law.

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3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality and understand visitor activity.

These technologies may help us:

• Remember website preferences.

• Understand visitor interactions.

• Improve website performance.

• Measure advertising and marketing effectiveness.

• Provide relevant content or advertisements, where applicable.

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Some cookies are necessary for the website to function properly. Others may be used for analytics, personalization, or advertising.

Where required by applicable law, we will request consent before placing non-essential cookies or using certain tracking technologies.

You may be able to manage cookies through your browser settings or any cookie-preference tool available on our website. Disabling certain cookies may affect website functionality.

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If we use third-party analytics or advertising services, those providers may collect information in accordance with their own privacy policies and the permissions applicable to their technologies.

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4. WHEN WE SHARE YOUR INFORMATION

We do not sell your personal information in exchange for money.

We may disclose personal information to third parties in the following circumstances.

 

A. Service Providers

We may share information with trusted service providers that help us operate our business, including:

• Website hosting and website management providers.

• Appointment booking and scheduling platforms.

• Payment processors.

• Email and business communication providers.

• Website analytics providers.

• Marketing and customer relationship management platforms.

• Information technology and security providers.

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These providers may access information only as reasonably necessary to perform their services, subject to applicable contractual, legal, and privacy obligations.

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B. Legal Requirements

We may disclose personal information when required or authorized by law, court order, or a valid legal process, or when disclosure is reasonably necessary to protect our legal rights, safety, or property.

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C. Business Transactions

If our business undergoes a merger, sale, restructuring, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws and safeguards.

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D. With Your Consent

We may share information for other purposes when you have provided the necessary consent or when disclosure is otherwise legally permitted.

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5. PHOTOGRAPHS, VIDEOS, AND SOCIAL MEDIA

ConfidentMs Beauty Bar may use photographs or videos to showcase beauty services, client results, and our business on our website, social media accounts, or promotional materials.

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We will seek appropriate permission before using identifiable client photographs or videos for promotional purposes where required by law or our consent practices.

Agreeing to receive a beauty service does not automatically mean that you agree to have your image used in marketing materials.

If you consent to promotional photography or video, you may contact us to discuss withdrawing that permission for future use. Withdrawal will not necessarily affect material already lawfully published or distributed, and removal from third-party platforms may not always be possible.

We will handle requests relating to promotional images reasonably and in accordance with applicable law and any separate consent or release you have signed.

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6. HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

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Depending on the information and circumstances, these safeguards may include:

• Limiting access to personal information.

• Using reputable third-party service providers.

• Applying appropriate account and access controls.

• Maintaining reasonable website and device security practices.

• Taking steps to securely dispose of information when it is no longer required.

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However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If a privacy breach occurs, we will respond in accordance with applicable legal requirements, including any required notifications to affected individuals or regulatory authorities.

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7. HOW LONG WE RETAIN YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or accounting obligations.

Retention periods may vary depending on the type of information and the circumstances.

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For example:

• Appointment information may be retained to manage bookings and maintain service records.

• Financial records may be retained for the period required by applicable tax and accounting laws.

• Marketing information may be retained until you withdraw consent or unsubscribe, subject to necessary recordkeeping.

• Consultation information may be retained for an appropriate period based on service needs and applicable legal obligations.

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When information is no longer required, we will take reasonable steps to securely delete it, destroy it, or anonymize it, subject to applicable law and legitimate record-keeping requirements.

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9. YOUR PRIVACY RIGHTS

Depending on where you live and which privacy laws apply, you may have certain rights concerning your personal information.

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These rights may include the ability to:

• Access: Request access to personal information we hold about you.

• Correction: Request that inaccurate or incomplete information be corrected.

• Deletion: Request the deletion of certain personal information, subject to legal exceptions.

• Withdraw Consent: Withdraw consent to certain uses or disclosures where processing is based on consent.

• Marketing Choices: Unsubscribe from promotional emails or adjust your marketing preferences.

• Data Portability: Request a copy of certain personal information in a portable format where applicable.

• Object or Restrict Processing: Object to or request restrictions on certain processing activities where applicable.

• Complain: Raise a privacy concern with us or contact the appropriate privacy regulator.

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We may need to verify your identity before fulfilling certain requests. We will respond within the timeframes required by applicable law.

Some requests may be limited by legal, contractual, security, or record-keeping requirements.

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Canadian Residents

If you are located in Canada, your personal information may be protected by applicable federal or provincial privacy legislation.

Depending on the circumstances, this may include Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

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If you are located in Ontario, you may contact us with questions about how we handle your personal information or to request access to or correction of information we maintain about you.

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United States Residents

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.

These rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales of personal information, or profiling activities, where applicable.

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The availability of these rights depends on the law that applies to our business and your circumstances.

We do not intend to discriminate against individuals for exercising privacy rights available to them under applicable law.

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International Visitors

If you visit our website from outside Canada, your personal information may be processed in Canada or other jurisdictions where we or our service providers operate.

Depending on your location, you may have additional rights under applicable data protection laws, including the European Union or United Kingdom General Data Protection Regulation where applicable.

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Where required, we will provide appropriate information and safeguards concerning international transfers of personal information.

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10. INTERNATIONAL DATA TRANSFERS

Some of our service providers may store or process personal information outside your province, territory, or country of residence.

As a result, your information may be subject to the laws of the jurisdiction in which it is processed and may be accessible to government authorities or courts in that jurisdiction where permitted by law.

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Where required, we will take reasonable steps to ensure that international transfers comply with applicable privacy requirements and that appropriate safeguards are in place.

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11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, booking systems, or payment services.

These third-party services operate independently and may have their own privacy policies, terms, and practices.

We are not responsible for the privacy or security practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party providers before submitting personal information through their platforms.

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12. CHILDREN’S PRIVACY

Our website is not intended to collect personal information from children in circumstances where doing so would violate applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy requirements.

Where a service may be available to a minor, we will follow applicable age requirements and any necessary parental or guardian consent procedures.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

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13. EMAIL MARKETING AND ELECTRONIC COMMUNICATIONS

If you subscribe to our mailing list or otherwise consent to promotional communications, we may send you updates about our services, promotions, special offers, and business announcements.

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You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly. Unsubscribing from marketing communications will not necessarily stop essential, non-promotional messages, such as appointment confirmations, booking updates, payment notices, or important service-related communications.

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We will handle consent and unsubscribe requests in accordance with applicable anti-spam and privacy laws, including Canada’s Anti-Spam Legislation where applicable.

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14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service offerings, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle your personal information.

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15. CONTACT US

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have a concern about how your personal information is handled, please contact us.

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Business Name: ConfidentMs Beauty Bar
Business Owner: Deanne Thompson
Email: cmsbeautybar@gmail.com
Business Address: 4508 Kingston road Scarborough 
Inside Giinas Beauty Bar, Lower level 
Website: confidentmsbeauty.com

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We will make reasonable efforts to review and respond to privacy inquiries within the timeframes required by applicable law.

Thank you for trusting Confident MS Beauty Bar. We value your privacy and are committed to treating your personal information with care and respect.